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    IT Support Analyst

    Quinton Davies are working for a market leading, global brand to find an IT Support Analyst to join their service desk team in Bristol (with direct routes to the M4/M5). This is a particularly exciting opportunity to join this company as it goes through a period of rapid growth and development.  

    With great routes for progression and opportunities to advance your skills, you will work closely with all members of the IT team, supporting each other with daily tasks and projects. As part of a small, friendly team, you will also have the opportunity to work closely with the IT Manager and work across many key parts of the company’s development.

    As part of the role as IT Support Analyst, you will be responsible for:
    • Providing support and resolution via the service desk
    • Responding to end user queries and escalating to team members or 3rd parties when required
    • Perform software installations and updates on-site, at remote offices, at retail sites
    • Perform hardware maintenance (builds, upgrades, and repairs)
    • Ensuring incidents and requests are completed in line with KPI Targets and SLA Objectives
    • Maintaining the Asset Management Database and changes
    To apply for this position, you will have:
    • Previous experience of a 1st Line Service Desk
    • Strong Windows 7/10 and Microsoft knowledge
    • Demonstrable passion for new technologies
    • Customer service experience
    • Experience working to set procedures and auditing requirements
    • A valid driving licence and access to your own vehicle
    In return, you will receive a competitive salary up to £27k which will increase with performance, 24 days holiday plus bank holidays and exciting staff discounts.

    If this position is of interest, please contact Hope Richardson on 0117 363 6060 – hope.richardson@quintondavies.com

    Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.

    Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
    £24,000 - 28,000 Permanent Bristol
    Apply Now

    Posted: Jun 23, 2021

    IT Support Analyst

    An exciting opportunity has arisen for an IT Support Analyst to join a fast-moving company based in North Bristol. This is a great role for a enthusiastic and proactive service or support candidate to progress and expand their skill set within a friendly team. Reporting to the IT Manager, you will work covering the service desk, providing support to employees, resolving incidents and requests, and carrying out project work.

    As part of the role, you will be responsible for:
    • Providing support and resolution via the service desk or travelling to remote sites as necessary
    • Responding to end user queries and escalating to team members or 3rd parties when required
    • Perform software installations and updates on-site, at remote offices, at retail stores and home offices. Either in person, remotely or utilizing a 3rd party.
    • Perform hardware maintenance (builds, upgrades and repairs)
    • Ensuring incidents and requests are completed in line with KPI Targets and SLA Objectives
    • Maintaining the Asset Management Database and changes
    • Understand and abide by Company and departmental rules, policies and procedures.
    To apply for this position, you will have:
    • Previous experience of a 1st Line Service Desk
    • Strong Windows 7/10 and Microsoft knowledge
    • Azure Experience
    • Customer service experience
    • Ability to work under pressure
    • Good communication skills
    • Experience working to set procedures and auditing requirements
    • A valid driving licence and access to your own vehicle
    In return, you will receive a competitive salary which will increase with performance, 24 days holiday plus bank holidays and exciting staff discounts.

    If this position is of interest, please contact Hope Richardson on 0117 363 6060 – hope.richardson@quintondavies.com

    Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.

    Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
    £24,000 - 29,000 Permanent Bristol
    Apply Now

    Posted: May 17, 2021

    IT Support Analyst

    An exciting opportunity has arisen for an IT Support Analyst to join a fast-moving company based in North Bristol. This is a great role for a enthusiastic and proactive 1st Line Service or Support candidate to progress and expand their skill set within a friendly team. Reporting to the IT Manager, you will work covering the service desk, providing support to employees, resolving incidents and requests, and carrying out project work.

    As part of the role, you will be responsible for:
    • Providing support and resolution via the service desk or travelling to remote sites as necessary
    • Responding to end user queries and escalating to team members or 3rd parties when required
    • Perform software installations and updates on-site, at remote offices, at retail stores and home offices. Either in person, remotely or utilizing a 3rd party.
    • Perform hardware maintenance (builds, upgrades and repairs)
    • Ensuring incidents and requests are completed in line with KPI Targets and SLA Objectives
    • Maintaining the Asset Management Database and changes
    • Understand and abide by Company and departmental rules, policies and procedures.
    To apply for this position, you will have:
    • Previous experience of a 1st Line Service Desk
    • Strong Windows 7/10 and Microsoft knowledge
    • Customer service experience
    • Ability to work under pressure
    • Good communication skills
    • Experience working to set procedures and auditing requirements
    • A valid driving licence and access to your own vehicle
    In return, you will receive a competitive salary which will increase with performance, 24 days holiday plus bank holidays and exciting staff discounts.

    If this position is of interest, please contact Hope Richardson on 0117 363 6060 – hope.richardson@quintondavies.com

    Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.

    Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
    £24,000 - 29,000 Permanent Bristol
    Apply Now

    Posted: Mar 30, 2021

    IT Support Analyst

    An exciting opportunity has arisen for an IT Support Analyst to join a fast-moving company based in North Bristol. This is a great role for a enthusiastic and proactive 1st Line Service or Support candidate to progress and expand their skill set within a friendly team. Reporting to the IT Manager, you will work covering the service desk, providing support to employees, resolving incidents and requests, and carrying out project work.

    As part of the role, you will be responsible for:
    • Providing support and resolution via the service desk or travelling to remote sites as necessary
    • Responding to end user queries and escalating to team members or 3rd parties when required
    • Perform software installations and updates on-site, at remote offices, at retail stores and home offices. Either in person, remotely or utilizing a 3rd party.
    • Perform hardware maintenance (builds, upgrades and repairs)
    • Ensuring incidents and requests are completed in line with KPI Targets and SLA Objectives
    • Maintaining the Asset Management Database and changes
    • Understand and abide by Company and departmental rules, policies and procedures.
    To apply for this position, you will have:
    • Previous experience of a 1st Line Service Desk
    • Strong Windows 7/10 and Microsoft knowledge
    • Customer service experience
    • Ability to work under pressure
    • Good communication skills
    • Experience working to set procedures and auditing requirements
    • A valid driving licence and access to your own vehicle
    In return, you will receive a competitive salary which will increase with performance, 24 days holiday plus bank holidays and exciting staff discounts.

    If this position is of interest, please contact Hope Richardson on 0117 363 6060 – hope.richardson@quintondavies.com

    Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.

    Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
    £24,000 - 29,000 Permanent Bristol
    Apply Now

    Posted: Mar 15, 2021

    IT Support Analyst

    IT Support Analyst
    £24k, Full Time
    North Bristol

    An exciting opportunity has arisen for an IT Support Analyst to join a fast-moving company based in North Bristol. This is a great role for a 1st Line Service or Support candidate to progress and expand their skill set within a friendly team. Reporting to the IT Manager, you will work covering the service desk, providing support to employees, resolving incidents and requests, and carrying out project work.
    As part of the role, you will be responsible for:
    • Providing support and resolution via the service desk or travelling to remote sites as necessary
    • Responding to end user queries and escalating to team members or 3rd parties when required
    • Perform software installations and updates
    • Perform hardware maintenance (builds, upgrades and repairs)
    • Ensuring incidents and requests are completed in line with KPI Targets and SLA Objectives
    • Maintaining the Asset Management Database and changes
    To apply for this position, you will have:
    • Previous experience of a 1st Line Service Desk
    • Strong Windows 7/10 and Microsoft knowledge
    • Customer service experience
    • Ability to work under pressure
    • Good communication skills
    • Experience working to set procedures and auditing requirements
    • A valid driving licence and access to your own vehicle
    In return, you will receive a competitive salary which will increase with performance, 24 days holiday plus bank holidays and exciting staff discounts.

    If this position is of interest, please contact Hope Richardson on 0117 363 6060 – hope.richardson@quintondavies.com

    Thanks for considering an application. We do receive a high volume of applicants and as such we aren't unfortunately always able to respond to unsuccessful applicants. As such, if we haven't responded to your application on this occasion then your application has not been successful.
     
    Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity.
     
    £23,000 - 24,000 Permanent Bristol
    Apply Now

    Posted: Jan 31, 2021